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Shipping & Returns

Order Confirmation

Once you place your order, you will receive an order confirmation from us. This email will confirm your order has been received and your credit card was approved for purchase.

Order Cancellation

Please note that all swing, cushion and pillow orders are custom made-to-order. Therefore, you can ONLY cancel your order up to 48 hours after you've placed your order for a full refund. After the 48 hours, there will be NO REFUND.

Shipping

Production Time: Please allow 3-4 weeks for the construction and painting of your swing.

Delivery Time: Please allow up to 7 business days for FEDEX ground delivery once your swing(s) is shipped. It will arrive in two flat boxes.

*Cushion and pillow orders ship separately and take 3-5 weeks for production and delivery.

Returns

All swings, cushions and pillows are custom made-to-order. They are NON-RETURNABLE and NON-REFUNDABLE purchases.

Please refer to our general shipping policy for more details.

View General Shipping Policy