Campania International FAQ
Do you have questions about Campania International and their products? We're here to answer them. You're a person who loves spending time outside relaxing, unwinding or entertaining. You want to create your perfect outdoor paradise with products you'll feel proud to own and show off.
With our Campania International garden accents, decorating your dream outdoor space is easy. These premium products bring elegance and style to your outdoor space that will set your home apart from the rest.
We've put together a list of frequently asked questions about Campania International and their products. You'll find helpful information on product types, delivery times, installation and upkeep. We want you to make a confident and well-informed decision before investing in these products.
#1 How long has Campania International been in business?
Since 1983, Campania International has been designing, manufacturing and distributing garden accents in the United States & Canada. With 40 years in business, they've earned the trust and loyalty of their customers. Their products have been featured in top magazines such as: Better Homes & Gardens, Country Living, Southern Living, Country French, Garden Ideas and more. You can feel confident knowing that you're purchasing high quality products from a well-respected and recognized brand name in the industry.
#2 Where are Campania products made?
Depending on the collection, products are made either in the United States or overseas. For instance, their cast stone collection is manufactured in the United States at their facility in Pennsburg, Pennsylvania. Their Pacifica Collection is made up of eight different material types ranging from: glazed, terra cotta, fiberglass, fiber cement, steel, GFRC, iron and zinc. The products are manufactured in Europe and Asia exclusively for Campania International.
#3 How long do products last?
With proper care and maintenance, these products are built to last for many years. We've had clients tell us they've had Campania fountains and other accents in their backyards for over ten years and they're still in great condition. You can expect long lasting enjoyment from these products.
#4 Is there a warranty on all products?
Yes! Campania offers a 6 month limited warranty against manufacturing defects from the date of purchase. Warranty details can be found on each product page.
#5 What types of garden accents do they sell?
The main category types are: fountains, planters, bird baths, benches, statuary, tables, pedestals, Asian accents and more.
#6 How quick is Campania International's turnaround time?
If a product is in stock, it typically takes 9-10 days to process before it ships. Each customer order is hand-painted in a multi-step process over a period of days in the color they select. The product is then dried before it's packed and ready to ship. Turnaround times can be subject to change depending on inventory and production levels.
#7 How are products shipped?
Products are shipped by LTL(less than truckload) freight or by small parcel delivery via UPS/Fedex depending on the size and weight of the product.
#8 What happens if my order arrives damaged?
Occasionally, damage can occur while your order is in transit with the freight company. Don't worry! You just need to inspect the exterior of the box for any damage, take pictures of the damage to the box and write "May contain concealed damage" on the freight company's receipt. Once opened, if there is actual damage to the product you must report it to The Blissful Place within 24 hours of delivery along with pictures of the damage. We work with Campania to send you a patch kit, replacement part or an entirely new product, if needed.
#9 Can you get color samples?
Yes! We know it's difficult to make a color selection just by looking at the pictures and videos we have online. If you'd like to order color samples, please contact us at 1-800-975-4022 or email us at firstname.lastname@example.org.
#10 Are Campania International's product designs original and copyrighted?
Yes! Campania has a design team of skilled artists that create all of their unique and innovative designs for their product lines.
#11 What quality control is in place before my product ships?
Every product is carefully inspected before it leaves their facility to ensure it meets Campania's product standards. Each order is securely wrapped and packed with excelsior packaging that cushions and protects the item(s) during transit.
#12 What should you do with all the excelsior packing material your order was filled with?
You can donate it to your local zoo or animal shelter. Natural wood excelsior, also known as "Wood Wool", is 100% natural and non-allergenic. It's made from Aspen wood fibers that are biodegradable and reusable which makes it a great choice to use as animal bedding.
#13 How do you select the right Campania International planter?
When selecting a planter, there are some key factors to take into account. You need to consider the size of the planter and if it will be able to accommodate plant and root growth. Drainage holes are important so the soil doesn't get water-soaked and plants remain healthy. The location and placement of a planter should fit your space. It's crucial to know the dimensions of the planter and the area where it will be placed along with what the fully-grown height and width of the plant will be. You need to think about your outdoor décor and style. Planters should complement and fit in with your existing design plan. Lastly, Campania planters vary in price. You should determine your budget and what you're willing to invest before deciding on a planter.
#14 Do Campania planters have drainage holes?
Yes. All their planters have at least one drainage hole and some planters have two. Adequate drainage is important so your plants are not over-watered and stay healthy.
#15 What are Campania planters made of?
Campania has a wide variety of materials that they use for their planters such as: glazed pottery, cast stone, GFRC, terra cotta, fiber glass, steel, zinc and fiber cement.
#16 How are planters measured?
The most common way a planter is measured is by diameter or width. The measurement is made across the top rim of a planter. The second way is by volume, typically in gallons. Finding the right sized planter is important because you want your plants to grow and thrive. If you select a planter that is too small for your plant, its roots won't be able to fully spread and your plant won't reach its full growth potential.
#17 How do you clean Campania's planters?
In general, most planters can be cleaned with any mild detergent (ie Dawn soap) and water. You should use a soft cloth, sponge, or brush when cleaning. Don't pressure wash, apply corrosive cleaners or clean with anything that is abrasive. Please refer to each planter's product listing page for exact cleaning instructions for the material that planter is made of.
If you have any other questions about Campania International and their products, please call us at 1-800-975-4022 or email us at email@example.com. We're happy to answer all your questions!