Campania Fountains FAQ
The Campania fountains FAQ listed below are the most commonly asked questions we receive about Campania fountains. Whether you're just starting your search for a concrete fountain or you're ready to buy one of the many Campania fountains for sale, this list will help you become more informed and educated on outdoor fountains.
You'll learn everything from how to select the right Campania garden fountains for your home to fountain installation, care and maintenance. You'll find some of the best outdoor water fountains on the market are made by Campania International. But you shouldn't just take our word for it, see what our customers have to say on our Campania fountains reviews page.
Have a question about any of the Campania fountains on our website? Please give us a call at 1-800-975-4022 or email us at email@example.com and we'll be happy to answer your questions.
#1 How do you choose the right fountain?
There are few things to think about. First, consider the location and space of where you'd like to place the fountain. It's a good idea to measure the dimensions of the area and the fountain. This will help you decide what size fountain is right for your space. The weight of the fountain is also a key factor. You need to make sure the fountain can be properly supported especially if you're placing it on a deck or patio.
Another point to consider is your home's existing style and décor. You want to think about whether the fountain will act as a main focal point in your outdoor space or just as an accent. You should select a fountain type and style that complements your existing space. Campania fountain styles range from classic and traditional to contemporary and modern. They have a large selection of fountain types such as: birdbath, wall, tiered, bubbler and estate.
The noise level and splash are important considerations. If you're looking to mask unwanted sounds, create ambiance, or just want a low splash fountain, you'll need to make sure the fountain you choose meets your needs. If you have any questions about selecting the right fountain, please call us at 1-800-975-4022. We're here to help!
#2 What types of fountains are available?
Campania has a wide selection of fountain types that range from: estate, tiered, freestanding, basin, wall, bubblers, birdbaths, and tabletop.
#3 What are the fountains made of?
The materials used for their fountains are: cast stone, GFRC (glass fiber reinforced concrete), fiber cement and glazed terra cotta. Their cast stone mix is comprised mostly of water, sand, stone aggregate and cement. These cast stone fountains are strong, durable and age naturally outdoors.
Their GFRC fountains are made of Portland cement based composite material that has moisture resistant glass fibers randomly dispersed throughout the material. They replicate the look and feel of cast stone. These GFRC fountains are similar in strength but are much lighter in weight than cast stone fountains.
Their fiber cement is made using cement, chopped fibers and/or a fiber mesh. Campania's fiber cement fountains have a textured feel but are more lightweight than cast stone. Lastly, their glazed terra cotta is the lightest of all these materials. It's hand-made from natural clay and the glaze is hand-applied. These glazed terra cotta fountains are high fired around 1000 degrees to ensure durability and frost resistance.
#4 Where are Campania fountains made?
Fountains are made either in the United States, Europe or Asia depending on the material used to create the fountain. All cast stone fountains are manufactured at Campania's facility in Pennsburg, Pennsylvania. Their other fountains are manufactured in facilities in Europe and Asia exclusively for them.
#5 How heavy are the fountains?
Smaller fountains can be under 100 pounds while some of the largest ones can be over 3,000 pounds.
#6 How loud are these fountains and do they cause a lot of splash?
Each fountain has it's own noise and splash level rating determined by Campania. You can find that information here.
#7 How much do Campania fountains cost?
Prices vary depending on size, weight and material. Small tabletop fountains start as low as $225.00 while large estate fountains go as high as $10,350.00. Tiered fountains range from $725.00.00 to $7,500.00 while wall fountains start at $665.00 and go up to $5,700. You'll see small bubbler fountains on our site as low as $320.00 and as high as $6,500.00 for larger ones. You can find bird baths from $225.00 to $1,250.00. There is a wide range of prices to fit many different budgets.
#8 Can you add LED lights to a fountain?
It depends on the fountain. Many of Campania's fountains accommodate submersible LED Lights. They are considered an accessory item so you need to check the fountain's product page listing to see if it's compatible with LED lights. Many of the smaller fountains don't allow for the use of these lights.
#9 Can these fountains be used outdoors and indoors?
Yes! These fountains are compatible for both outdoor and indoor use.
#10 How are the fountains delivered?
It depends on the size and weight of the fountain. Larger and heavier fountains are shipped by LTL(Less than truckload) freight. A fountain will ship in one or more boxes on pallets wrapped in shrink wrap with curbside delivery. Smaller and lighter fountains are shipped by Fedex/UPS small parcel delivery.
#11 What is curbside delivery?
This means that the freight company will deliver your palletized fountain to the curb at the end of your driveway. If a fountain ships by LTL(less than truckload) freight, the driver uses a liftgate to remove the palletized fountain from its truck and then places it at your curb. They will not move it into your driveway or other location.
#12 How do you assemble and install a Campania fountain?
Every fountain comes with step-by-step assembly instructions to walk you through the process. Fountains need to be set-up and installed on a level surface such as: crushed gravel, flagstone or a cement pad as the base. Campania does not recommend placing the fountain directly on grass or dirt.
You should test the fountain pump by putting it in a bucket of water to see if it works before assembly. Your pump has to be connected to a 110-volt(AC only) GFCI protected outlet. Most fountains come with a 16-foot power cord. Larger and heavier fountains can require the help of 2-3 people. Most our customers coordinate with their landscaper or contractor to handle the set-up and installation.
#13 How does a fountain operate?
Every fountain is operated by a motorized pump that comes with a power cord. It plugs into a 110-volt (AC only) GFCI protected outlet. The water in the fountain is self-contained so it recirculates within the fountain. A water line connection or hiring a plumber is not needed to get your fountain running.
#14 How often do you need to refill a fountain?
It depends on the climate you live in and the type of fountain you buy. If you live in a warm and humid climate, you will experience more water evaporation so you'll have to refill your fountain more frequently. If you have a "high splash" fountain, you'll need to refill it more often. The higher the splash, the more water your fountain will lose. You can refer to Campania's splash & sound rating guide here. Luckily, many fountains are compatible with an auto-refill device system which automatically refills your fountain and keeps it at a constant height.
#15 Should you leave a fountain running all the time?
Yes. Fountain pumps are designed to run 24/7. You can wear out the pump's motor if you constantly turn the fountain on and off each day. If you're going away for a few days or you need to clean the pump, then you should turn the fountain off as a safety measure.
#16 How do you care for the fountain's pump?
The key to having a smoothly running fountain is to keep the pump in great working condition. The first step in caring for the pump is to always make sure it's fully submerged in water at all times. Otherwise, you'll cause the pump's motor to "burn out" and no longer work. You need to check the fountain's water level to make sure it's high enough to keep the pump fully submerged underwater. If it's not, you need to add more water to the fountain.
You should also change the water in the fountain periodically to avoid algae build up in the pump. Lastly, the pump should be cleaned at least quarterly. You can use white vinegar and water or just regular mild dish soap and water. Then, clean with a soft brush to remove any algae, dirt or debris. If properly cleaned and maintained, a pump can last for years.
#17 How do you clean a Campania fountain?
A fountain can be cleaned with mild dish detergent (ie Dawn soap) and a soft bristle brush, cloth or sponge (nothing abrasive). You also need to avoid cleaning with bleach or any other corrosive cleaners.
Once you refill your fountain with clean water, we recommend using Fountain Fresh water clarifying pods. They keep the water clean and they're non-toxic. These pods prevent algae growth but won't kill existing algae. You can purchase an algaecide at your local pond supply store or garden store if your fountain has existing algae that you need to remove.
#18 How do you winterize a fountain?
If possible, bring the fountain indoors. If that isn't possible due to the size and weight of your fountain, follow the steps below.
- Remove these components for storage indoors: pump, stoppers, tubing, finials, drain pipes, lights and small components.
- Drain: Remove the drain plug stopper and drain the fountain completely. You need to prevent water from accumulating as the freezing and thawing of water can cause cracks, fissures and fine lines to appear as well as cause damage to the pump.
- Raise Fountain: The fountain's base may freeze to the surface of the ground during winter and cause cracking in the base. If you're not able to bring it inside or keep it in a covered area, try to raise the fountain off the ground with wood strips so that the base will not freeze to the ground.
- Cover Fountain: Use a fountain cover with a breathable material. You need to make sure the cover is taut around the fountain so that no water or snow can accumulate in the fountain and cause damage. Make sure you securely tie the opening at the bottom of the cover tightly around the fountain. You can check out our fountain covers on the Campania International Accessories page.
#19 What if your fountain chips, cracks or the paint peels?
A Campania patch kit can fix certain minor chips. Their custom color touch-up paint will help with any areas where the paint has worn or peeled. If you have a very large crack or broken piece, you may have to order fountain replacement parts. You can contact us at 1-800-975-4022 ext. 3 or email us at firstname.lastname@example.org to get further help or place an order.